Payment options and shipping costs

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Thank you for your interest in our shop products!

All products are in stock in Germany.

The dispatch of the goods in our shop takes place only against prepayment.

After invoicing, the ordered goods are reserved and will be paid within 3 working days. The unpaid order will then be cancelled.

Payment options:

  • Prepayment
Transfer to a German bank account. The order will be dispatched as soon as the amount has been credited to our account.
  • PayPal
Use this easy and modern method of payment. More information at http://www.paypal.de
  • PayPal PLUS
PayPal service - payment by credit card or bank transfer without opening a PayPal account
  • Card payment
Direct credit card payment via Stripe

Our bank information

  • Account holder: Olga Raznoshynska
  • Банк: Volksbank Bad Oeynhausen-Herford
  • IBAN: DE77 4949 0070 7004 0497 00
  • BIC: GENODEM1HFV
  • Reason for payment: Your invoice number

Shipping costs and delivery time

The Konura Online Shop ships parcels with DHL and Hermes with tracking and liability up to €500.
Shipping costs are automatically calculated when you place your order and depend on the weight of the package and the destination country.
Delivery to some countries may take 2 weeks or more due to customs clearance.
Once your order has been dispatched, you will receive a tracking number.
The shipping costs for Hermes:
  • - in Germany:
    from 6,- € per package up to 2 kg
    up to 13,50 € per package up to 25 kg
  • - EU - Zone 1:
    Austria, Italy, Netherlands, France, Poland, Belgium, Czech Republic
    from 16,- € per package up to 2 kg
    up to 24,- € per package up to 25 kg
  • - EU - Zone 2:
    Portugal, Spain, Luxembourg, Monaco
    from 17,- € per package up to 2 kg
    up to 25,- € per package up to 25 kg
  • - EU - Zone 3:
    Slovenia, Hungary, Slovakia, Denmark, Sweden
    from 18,- € per package up to 2 kg
    up to 25,- € per package up to 25 kg
  • - EU - Zone 4:
    Croatia, Romania, Bulgaria
    from 23,- € per package up to 2 kg
    up to 35,- € per package up to 25 kg
  • - EU - Zone 5:
    Finland, Greece, Ireland, Estonia, Latvia, Lithuania
    from 41,- € per package up to 2 kg
    up to 59,- € per package up to 25 kg

The shipping costs for DHL:

  • - in Germany:
    from 8,- € per package up to 2 kg
    up to 28,60 € per package up to 31,5 kg
  • - EU:
    from 17,50 € per package up to 2 kg
    up to 54,20 € per package up to 31,5 kg
  • - Switzerland:
    from 27,- € per package up to 5 kg
    up to 63,- € per package up to 31,5 kg
  • - Europe (not EU):
    from 30,- € per package up to 5 kg
    up to 68,- € per package up to 31,5 kg
  • - Russia:
    from 35,- € per package up to 5 kg
    up to 59,- € per package up to 20 kg
  • - USA:
    from 48,- € per package up to 5 kg
    up to 208,- € per package up to 31,5 kg
  • - Other countries:
    from 38,- € per package up to 5 kg
    up to 264,- € per package up to 31,5 kg
For shipping outside Germany:

Please note that we will provide all necessary documentation for customs clearance. All applicable customs duties and charges are the responsibility of the purchaser.
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